Overview

Thank you for shopping with Artistry Studio! We want you to be completely satisfied with your purchase. Please take a moment to review our refund and return policy.

Returns & Exchanges: Due to the nature of our products, we do not offer returns or exchanges on any of the “Artistry in a Box” kits. Once your order is placed, it is considered final.

Damaged Items: If your kit is damaged during shipping, please contact us immediately. Refunds will be issued only if the package or contents are damaged due to courier mishandling or an issue on our side. To initiate a claim, please provide photos of the damaged package and items within 3 days of receiving your order.

Suggestions: We’re always looking for ways to improve! If you have any feedback or suggestions regarding our products or service, please feel free to reach out to us via email or through our contact page.

We appreciate your understanding, and we’re here to help with any concerns you may have!

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Need help?

Contact us at [email protected] for questions related to refunds and returns.